Debra H.

Shopped at Yuba City, Ca store. Found several vases on Clearance with additional 40%o off... Wonderful!
Took them to counter to clean out
There was a swing cushion laying on counter so I told the cashier the cushion was not mine She proceeded to ring up my vases, another cashier walked by, noticed one of the vases I was purchasing and said" This vase is NOT ON CLEARANCE, even though it was clearly marked and placed in clearance section
Well I was very disappointed and asked her if she would honor the price it was marked
"Absolutely not, she replied Someone put the wrong tag on this vase". She picked up the vase and took it to the other side of checkout counter with no apologies!
It was a large gray and white marble vase. So beautiful!
I asked if she would consider selling for price marked without the additional 40% off
She was very rude replying "I told you it is not that price!"
So I let it go and purchased the other 4 items
And tried to be polite despite her rudeness
Well the cashier that was waiting on me in the first place gave me my total
I knew this was too much for what I purchased and I noticed she added the swing cushion, which I had told her was not mine. Without apologizing she deleted the item. I noticed she did not ask for my telephone number for my membership, so I asked about it. She replied no I didn't know if you wanted to get the points. Well of coarse I wanted the points. She sighed and said "I will have to start over I agreed to her dismay, so she reluctantly deleted the ticket and started over. The total still sounded too high. I looked and she AGAIN added the swing cushion which I had repeatedly told her was not mine!
Finally she finished, I thanked her for her patience and tried to keep my cool
None of the mistakes were ever acknowledged. I smiled and left
What a frustrating experience!