Debra C.

I ORDERED 2 UNITS FROM THIS COMPANY. THEY DID NOT SEND TRACKING INFORMATION. HOWEVER, I RECEIVED THE UNITS IN A TIMELY MANNER. THE UNITS WERE POORLY MADE. THE HAIR WAS EXTREMELY SPARSE. THERE WAS MORE HAIR ON ONE SIDE OF ONE OF THE UNITS THAN THE OTHER SIDE. THE OTHER UNIT WAS NOT AS PICTURED. THIS UNIT HAS A WHITE PLASTIC MATERIAL THAT THE HAIR IS SEWN INTO THAT IS VISIBLE. BOTH UNITS HAVE AN ODOR THAT MAKES ME SICK TO MY STOMACH. THERE IS NO WAY I CAN ACTUALLY WEAR THEM DUE TO
THE SMELL. I PAID $277 FOR BOTH UNITS. I SENT A PICTURE TO THE COMPANY. IN THE PICTURE YOU CAN CLEARLY SEE THROUGH THE UNIT THST IS NOT AS PICTURED. THE COMPANY SAID THE WIG IS AS PICTURED AND THERE IS NO PROBLEM. THEY HAVE RESPONDED TO MY EMAILS SUGGESTING THAT THEY WILL REFUND ME $15 AND SUGGESTED THAT I SELL THE WIGS TO A FRIEND. I RETURNED THE WIGS TO A CITY IN CHINA. I WAS TOLD THAT IT WILL TAKE SEVERAL WEEKS. AT THAT TIME THEY WILL GIVE ME A BALANCE AND I CAN EXCHANGE FOR AN EQUAL AMOUNT. ANOTHER OPTION THAT WAS GIVEN TO ME WAS TO PLACE ANOTHER ORDER FOR EQUAL AMOUNT. ONCE THEY RECEIVED MY RETURN, THEY WILL CREDIT MY ACCOUNT. WHY WOULD ANYONE AGREE TO THAT OPTION AFTER THE UNITS THAT WERE ORIGINALLY RECEIVED. I WISH I HAD READ THE REVIEWS BEFORE I OLACED MY ORDER. THIS COMPANY SAYS THAT THEY ACCEPT RETURNS, WHICH IS TRUE. HOWEVER, IT IS DIFFICULT TO COMMUNICATE WITH THEM. THEIR ENGLISH IS SHAKING. THEY ARE SHADY! DO NOT UNDER ANY CIRCUMSTANCES ORDER FROM THEM. THIS IS THE SECOND TIME I HAVE HAD ISSUES WITH AN ASIAN COMPANY. YOU WOULD BE BETTER OFF GOING INTO A WIG STORE OR HAVING SOMEONE MAKE IT FOR YOU.