We maintain a database with close to 18,000 records and it is easy to locate and update records in a timely fashion. The ability to customize our fields makes using the database effective for all users. The report capabilities makes tracking salesmen effective for the owner. Being able to send emails and tracking who opens, what bounced, or who unsubscribed makes email marketing much more effective. The instant chat for online help is the most time efficient we have ever used as the SalesNexus staff are very knowledgeable. I would highly recommend SalesNexus as an effective tool to streamline a customer database.