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Deborah Z.

  • 1 Review
  • 0 Helpful Votes
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Experience: Computers & Technology, Business

Member since January 2021

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1 Review by Deborah

1/14/21

We booked help setting up an Alexa for our sister in a nursing home. Benjamin C was 26 minutes late. He didn't listen to what we wanted, gave conflicting answers to the same question and ultimately, nothing that he said he had fixed worked when we got home. I called the company and asked for a re-do or a refund. They agreed to send a tech again, I insisted it had to be someone different. We'll see how it goes, but at least they didn't try to wiggle out of sending a second person to try again

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