Your customer service person was very pleasant but she didn't follow through & never called me back when I told her I was having trouble. I think your so called service is a con to get money out of people who aren't sure how to get the EIN number they need. I should have been informed I could get my # free from the IRS. I'm not happy with your con.
We would like the opportunity to speak with you directly regarding the quality of service you received. We apologize and it would help us to gather more information from you so that we could determine what may have lead to this experience. We provide a document preparation and filing service and explain on our landing page that anyone can file an SS-4 form on their own at no charge with the IRS. Our service is available to everyone and is preferred by those who would like assistance and the added assurance that comes from knowing our service offers professional and knowledgeable guidance. If you have any additional questions please feel free to contact us at 888-629-9001 where a dedicated agent is available to assist M-F 9:00AM - 7:00PM EST. We are here to help.
Deborah R.,
We would like the opportunity to speak with you directly regarding the quality of service you received. We apologize and it would help us to gather more information from you so that we could determine what may have lead to this experience. We provide a document preparation and filing service and explain on our landing page that anyone can file an SS-4 form on their own at no charge with the IRS. Our service is available to everyone and is preferred by those who would like assistance and the added assurance that comes from knowing our service offers professional and knowledgeable guidance. If you have any additional questions please feel free to contact us at 888-629-9001 where a dedicated agent is available to assist M-F 9:00AM - 7:00PM EST. We are here to help.