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1 Review by Deborah

Zenni Optical

Zenni Optical

7/23/18
Not worth the price. My glasses got a small crack about a week after getting them - right where the arm and the glass meet, and following the frame until it ends (they only have frame on the top). I did not drop them or abuse them in any way. Hmmm - definitely a problem with the way they were assembled. They wouldn't take them back for a new pair. What they would do was take them back (for a one time deal for me) charge me for shipping, and it would cost me 10% more than I paid on top of the shipping, due to the fact that they said (after waiting on the phone while the rep talked to their supervisor - yeah, right) the promotion rate was not longer in effect. In other words, they would give me my money back, but would charge me 10% more for the new pair. What a rip-off. I did not go for it. I would rather throw them away and buy from someone else, rather than encourage their bad business behavior.

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