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I have been ordering from Boston Proper and haven't had any issues until now. I placed an order and it was sent to my old address after I had called and updated my address with an agent. I spoke to someone who could only say what he has been trained to say. I understand. However, I did speak to a "manager" who basically called me a liar. Very rude. I wasn't asking for any $$ back, I just wanted them to understand what I was saying. Never happened. They just kept telling me that it could not have happened. Because of this treatment, I will never shop at Boston Proper again! Beware
Products used:
Top & earrings
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Empty.
The styles and materials are passable. But the customer service is crappy. Took over 5 phone...
I ordered a dress on a Wednesday before 2 pm to wear to my granddaughters Christening on Sunday....
