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Not happy with return and exchange policies. The shirt didn't fit so I need a different size. But was told via email to return shirt and order another one. If I order another one I've got to pay again. Why should I have to do that when they already have my money for the first shirt. When I ask about an exchange they said they couldn't do that. So I have returned the shirt and ask them for a refund. Based on everything else not even sure if I'm going to get my money back.
The entire experience was through email. Not happy about that.
Because of the shirt.
This is the second shirt that I have ordered. The first one was wrong size. Keeping fingers crossed that this one fits.
Because of the shirt.
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I ordered a pair of custom linen pants for my very tall and very slim 11-year-old son to wear to...
First vest was way too small even though same size shirts fit perfect.
