Deborah D.

Bad bad company- will never use again- buying the ticket online was no problem- bought several months ahead of time, big flight Tampa to Beijing and back- a month ahead if time JetBlue canceled the final leg- I called to find a different flight- after 2 hours on the phone, finally got switched to late evening flight (needed afternoon flight)- a few days later never received confirmation if change, called, said it wasn't ready yet- called again a week later, on hold initially for over 30 minutes, after finally talking to a person, she said it wasn't confirmed yet, asked to speak to supervisor and was then confirmed- the people answering phones at JustFly are too automated and not helpful- this company is EXTREMELY difficult to work with- will never use them again