Deborah C.

I placed an order on 12/28/2018. Received order confirmation email right away. Next day received email indicating my order was "awaiting shipment". It never went beyond that. I've emailed the company 4-5 times. No response. I emailed again to cancel the order & to demand a refund. No response. I'm contacting the Better Business Bureau in the Ft. Lauderdale area as a last resort. Terrible customer service. If he's got a backlog of orders which is taking an unusual amount of time to fill, he should note that on his website. Otherwise, we have to assume he's either very disorganized, or a scammer.