Thumbnail of user debbyh17

Debby H.

Contributor Level

Total Points
83

1 Review by Debby

  • Milly Bridal UK

5/2/19

Measured my bridesmaid and ordered a standard size according to her measurements. The dress is far too small. It doesn't even cover her back. I've asked for a return address 3 times and have been ignored. I do not recommend ordering from this company.

Thumbnail of user millyh
Milly H. – Milly Bridal UK Rep

Hi Debby,
We are sorry for making you unhappy. The size of each dress will be inspected strictly twice and taken photos as archives. We have checked the dress you received, we are sure we sent you a dress in the correct size. Before we started making the dress, we have sent you e-mails including the size details to ensure you choose the correct size. If you are positive that we sent you wrong dress, please contact our service team about this, we are sure to offer you a fair solution. Our email address is service@millybridal.org.
We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://uk.millybridal.org/help/returns.html
May you have a good day!

Kindest Regards,
MillyBridal Customer Care

Debby Has Earned 3 Votes

Debby H.'s review of Milly Bridal UK earned a Very Helpful vote

Debby hasn’t received any thanks yous.

Debby doesn’t have any fans yet.

Debby isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user wikiss1404
4/23/24

It is a SCAM The dresses come from China not from the UK and are awful quality The wedding dress...

Thumbnail of user e.hollandthomas
9/15/23

DO NOT BUY FROM THIS COMPANY! I frankly wasted money on this company to receive a poorly made...