Liars and thieves! Ordered boots in Aug '14, many absurd excuses and delays. Requested refund 2-15. Couple of email promises, but no $$$. Tried to warn others on their FB page, but my comments were deleted and I've been blocked. Have filed complaint with BBB and US FTC. Please see Elizabeth Anne Shoes -Lawsuit FB page and Elizabeth Anne Shoes -Disgruntled Customers FB page. Help us. There are hundreds of us! Yet this horrific company continues to market this intangible product, take orders and STEALS your money! STAY AWAY!