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BEWARE OF ZAZZLE! Placed order for baby shower invitations, matching thank yous, customized stamps, and envelope flap stickers one month before I was going to send the invites out. After addressing all of the envelopes, I found that they were too small for the invitations. How can Oragami Prints, the vendor who created the invitations, not send envelopes that match the invitation size that they sell. When I contacted Zazzle, they only offered that I send everything back, on my dime. I now have to reorder everything with a rushed shipping fee in order to meet my mail out date of February 15th. I WILL PURCHASE THESE FROM ANOTHER SITE AND NEVER USE ZAZZLE AGAIN. All Zazzle had to do was have the vendor send me envelopes that fit the invitations. Instead, they chose to use the LEAST EFFECTIVE AND MOST EFFORTLESS customer service possible.
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Debbie S.'s review of Zazzle earned 3 Very Helpful votes
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Hello Debbie,
I am so sorry to hear about the wrong sized envelopes you received and for your overall experience. I have reached out to you via e-mail. Please respond back to my e-mail if you have any further questions and I'd be happy to address your concerns.
I look forward to assisting you further!
Thank you,
Christine