I am very happy with Ebates 100%. Their customer service is outstanding and has responded to any of my questions within an hour, and resolutions to any issue within the same timeframe! I highly recommend this company for anyone that shops online regularly! And by the way, I am not fake! This is not a fake review! If you have issues with Ebates then you should do like I did and contact customer service before giving them a bad review! Thank you Ebates! Debbie Rossow