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Debbie K.

Contributor Level

Total Points
168

2 Reviews by Debbie

  • TradeSecrets CA

11/13/22

I have ordered twice off this website, and twice my package showed up earlier than expected, and I live in Northern BC Canada so I expect things to get delayed.
I have only ordered hair products so far, but everything was as advertised, and well packaged with a couple of tiny gifts.
Happy Customer!

Products used:
Hair products. Bed Head Queen for a Day thickening spray, Moroccanoil Treatment, and Shampoo & Conditioner.

Service
Value
Shipping
Quality
  • thredUP

11/3/22

I went to Thredup Canada. And didn't realize it was all in USD prices.
Ended up paying around $80 more than expected. Lesson learned, my bad.
Parcel was expected on the 24th of October, it is now November 3rd with the last tracking update on October 20th at a city 16hrs away. I paid for faster shipping as well.
I just want to know where my order is, and if I need to give someone any additional information.

Update, never received package. FedEx tried to call me to let me know they needed additional information, but thredup gave them the wrong contact number. FedEx shipped my package back.
I tried emailing, and I can't find a customer service number for them. Am I going to be out of $300?

Debbie Has Earned 8 Votes

Debbie K.'s review of thredUP earned 8 Very Helpful votes

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