Debbie K.

Ordered gifts for Father's Day from this company. It was my first time to their website. I wished I would have checked all of these reviews first, to save from being disappointed. Ordered on June 11th and still haven't received and it's the 20th. No update since the "in processing" one was posted 6 days ago. I have emailed and called several times and have not heard a response. Father's Day is tomorrow and no gifts. I will not be a return customer and that's a shame, because they have nice things on their website. Based on the reviews, they are losing a lot of potential repeat customers. I guess that doesn't concern them. I will have to tell the family members that their gifts are on their way and hope that they get here asap and not have to wait weeks on end. Would not recommend this company to anyone. Stay away.
Update-6-24-15: The day before Father's Day, I get an email that they refunded my money for the one item because it was "out of stock". I ordered it the 11th and it took that long to tell me that? I still have another item that was ordered that I can't get any information on whether it was shipped or not or "out of stock" also. I paid in full for it on the 11th. That money was not refunded, so I'm assuming I will still receive it sometime? The worst customer service ever! I order a lot online and never had an experience like this! Do yourself a favor and do not order from this site and tell others, too, to save them the grief!