Debbie H.

We ordered 2 kits, one for my husband and one for myself as Christmas gifts. We received the kits and waited to do them in February with a 4 week turnaround as promised. We were notified they received it, and notified they were spinning it down to get the results, we would have them in about 4 weeks. 4 week date comes around and we get an email they are changing their system, it would be another 6 weeks. I called to confirm what I read and was told yes, at least another 6 weeks, very important update being done. Do they honestly believe we are going to believe the results they send us in another 6 weeks after we were told they were already processing our results and then told us they are changing programs. I have requested a refund. I get a standard reply, they will get back with me when they have time. Don't fall for the price, the service is the reason for the discounted price. We wasted $140.00, how people could actually give 5 stars is beyond me! Spend the extra money and get real people and real results. Run from this company. Received an email today, I wrote to the 3/7, they are just now responding. Still a delay in results. Buy from another company!