I brought 8 articles in the fist week of Dec 2015. I evenrually received the parcel on the 5 Feb 2016 after lots of emails. 4 of the 9 articles have arrived and all the more expensive items were excluded. Please be careful and do not recommend this site to anyone
16 March 2016 The company has offered to refund the outstanding parcels
We regret that our service and the items did not meet your expectation.
In some cases, we'll ship out the items in stock in priority in order not to keep our customers waiting while the others are on back order.
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Thank you for your understanding.
Kind regards,
Rosewholesale Customer Service
Debbie Has Earned 8 Votes
Debbie C.'s review of RoseWholesale earned 8 Very Helpful votes
Dear Debbie,
We regret that our service and the items did not meet your expectation.
In some cases, we'll ship out the items in stock in priority in order not to keep our customers waiting while the others are on back order.
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Thank you for your understanding.
Kind regards,
Rosewholesale Customer Service