Maybe they do a better job at customized product. I bought a couple of cotton tote bags and am very disappointed at the quality in relation to the price. The quality of the material is equivalent to that you'd get buying a $0.99 bag with store advertising on it, and the print quality makes them appear as if they've been washed a dozen times, faded and washed out. At an average price of $9.20 apiece (and this is with 15% discount), I expected more. The bags will serve their purpose, and I don't have time to find another solution for my need, but I won't be returning to Zazzle. In addition, the shipping rates, while not outrageous, are pretty high. Not a good value for my money.
Hello Debbie,
I am so sorry to hear that you were not satisfied with your tote bags. We would love to make this right.
I have sent you an email, to the email address on your Zazzle account.
Please reply at your earliest convenience.
I look forward to hearing from you!
Thank you,
Terri