I bought products from Next Deal Shop for the first time. Having been stung by shonky online/ Facebook "companies", I was hesitant but really wanted some of their products for gifts for my family and friends. I purchased products and, upon arrival, one of the products was broken. I was thinking "Here we go again! At least these products have arrived at my door, I guess."
I got in touch with Next Deal Shop with photos and other relevant information. To my surprise, they were timely in their response, asked a few simple questions and replaced the broken items in a timely manner... no postage costs to me!
Products and information about their construction materials were not quite what I expected but in saying that, were not so far away from the description to be dishonest.
Thank you for your honesty and fair response.
I will certainly look at purchasing from you again.