Dean C.

If you managed to find reviews of Binary Book I'm hoping that you will take heed of all those who have shared their experiences. If you have worked hard and value your money, please please do not depart with any of it and give it to Binary Book. My short story all in one month of March 2016 is a painful reminder that one needs to exercise due diligence in any financial matter.
I initially wanted to try and test the robot Social Tech Trader. After signing up I was directed to use the broker Binary Book where I deposited £300. I was later contacted and sold the idea that the Robot does not work very well and that I should allow them to trade for me and make lots of money. The idea sounded great until I was told I would need to add another £4700 where they would add a bonus and use it only for margin only. On hearing these kind of figures I made it crystal clear that I only wanted to try out the Social Tech Trader robot as that was my original idea. Binary Book are very pushy and treat your money as though its nothing and there should not be any fear as they have lots of satisfied customers who are getting handsome returns. Well after a lengthy conversation I agreed to them trading for me with the £300. I got the biggest shock when I checked my bank account and saw a debit of £4700. I was furious to put it lightly and I managed to speak to a supervisor. I expressed it was no less than fraud what they have done and I demand a full refund immediately. Well on 21/03/2016 I saw that Binary Book refunded £4720. I phoned and inquired about the rest of the money as I was £280 short. You wouldnt believe that I was told that I had incurred fees of £25 + £5 for processing and to top it all because I did not trade and have a turnover of £200 I would be charged 10% tariff. I was told that its all in their terms and conditions. As far as they were concerned my account is now closed. I found it extremely difficult to explain again and again that my situation did not fall neatly into the T&C as £4700 should have never been taking in the first place. I stated that I am being treated unfairly and to charge me £250 when I never made no trades is daylight robbery. Binary Book will never treat you as a valued customer only waiting to pounce and devour your money. Be Aware fellow traders. By the way their maths sucks 10% of £5000 does not add up to £280 so goodness knows who runs their finance department.