Went to KFC Fort Wayne, Indiana on East State boulevard and ordered my meal. I told them I wanted mashed potatoes and gravy instead of fries. They gave me fries. Anyway, I went back through the drive-thru and told the lady that I got fries instead of mashed potatoes and she tried to push the blame on me saying I should have checked my bag before I took off and that the next time I should do that. As I was explaining that I shouldn't have to do that even though I probably should. She slammed the window in my face and went and got my mashed potatoes. Anyway, after all that when I went to eat my meal my chicken was overcooked and everything was cold. I don't know how this place stays in business