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Deana J.

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1 Review by Deana

VENUS Swimwear

  • VENUS Swimwear

“NEVER AGAIN”
6/29/17

Okay- I ordered over $100 worth of bathing suits for vacation (about 4 weeks in advance).

Issue # 1: They charged my credit card twice (claimed it was their banks fault).

Issue # 2: NEVER received my order! Said the package was delivered and it wasn't.

Issue # 3: Said they would overnight me a new order. THAT ORDER WAS NEVER RECEIVED EITHER!

ISSUE # 4: When I requested a refund because I was leave for vacation the following day and STILL haven't received the original or the replacement order... they stated it needed to go through an investigation to be refunded. So basically i spent $100 on a headache.

Overall, HORRIBLE CUSTOMER SERVICE. NEVER AGAIN WILL I ORDER FROM THIS WEBSITE.

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