I'll be honest, if it wasn't for the quality of what I ordered, I wouldn't be rating them a generous 4 stars. Their customer service is sub par, only responding to emails about shipping and tracking 2-3 weeks after I sent the request. Shipping took a week as promised, but it took 5 months to actually get here after I talked to a rep that said it would only take about a month. Regardless of all that, it's a great saber and maybe if I go back to the states, I'll order again just to see if anything changed.