D C.

I am a former employee of Ingenux inc. and there seem to be many views regarding the business practices within. I can from firsthand experience positively clarify these practices and comment on the over all quality of work and experience one might have upon beginning a working relationship with Ingenux.

First off, I don't believe it is accurate to assert that Ingenux is a fraudulent company. They do provide the services as advertised on their website, although they do grossly misrepresent some information, the misrepresentations are limited to internal functions and information. That being said I do believe the ethics as they relate to company/client and company/employee relationships are very poor, this is a reflection on the owner.

I observed on many occasions, what i interpreted as "bullying" by management to clients regarding contract/spec doc/change orders for their projects. On multiple occasions these issues were resolved by lawsuit or threat of lawsuit. The majority of the clients i worked with seemed generally displeased with the process, as it almost always included a development deadline push by up to 3 months or excessive additional financial charges. For these reasons I would not recommend hiring them for a project, because I believe the service they offer is unconscionable, and a better experience could be found elsewhere.

At my time of employment there were 6 employees: The owner, the Production Director, 3 developers, and the designer. They did in the past have a team of designers in India who they used for the vast majority of the development, but because of sub-standard work from overseas they began to do the majority of development in-house. Although, at the time of my departure they did still use off-shore development for some projects, and they do contract jobs out through Elance.com. Since my departure i understand that 2 developers have left. Additionally, the employee listed on their site as Marketing Manager does not work there and has not worked there for some time. His presence is a misrepresentation as they have removed from their website other employees who no longer work there.

The leadership regarding financial transactions is also very suspect. As an employee there were multiple occurrences of paychecks bouncing, but in defense they were paid through the owners personal account. However, upon my departure I was never paid my final amount because the owner claims that i was over paid previously, upon succumbing to the alleged over payments a final amount was agreed upon, but never delivered. Additionally i can confirm that management will not refund projects once payment is received, i observed occasions where financial disputes were addressed with a lawsuit or threat of lawsuit. I do not feel that Ingenux employs fair practices regarding financial transactions.

I will say that i was fairly compensated, but my experience with Ingenux left a bad taste in my mouth. I do not recommend them for web projects because their poor leadership, I believe a better experience could be found elsewhere.