What a horrible company - especially the owner, David Lason.
I've been involved with interactive software for 15 years. We had extra work and farmed it out to this company. They stalled and stalled and when I really got on their case about it, they said they gave it to a project manager and everything would be fine. Really, after a week she was nowhere to be found - they said she was out on maternity leave!
They are just scam artists. You'd be better to role the dice with someone in India or Romania.