D B.

I'm very satisfied with the digital edition of wsj but i placed my order for the newspaper around Dec 15th 2021 and it's now January 22nd 2022. I still have not received hard copy paper. I've called 6x and was told to wait a few days each time for it to start. Eventually i started asking for answers on by the 3rd phone call, the 4th phone call they told me the courier died but the fifth and 6th phone call they provided no answers, placed me on hold, and would not transfer me to a manager, respectively. I'm really easy to please, just want honest answers and to talk with someone that is capable... more so than answers, i just want a simple print edition of the paper delivered. Didn't realize it would be so difficult to get a paper delivered to my door each morning. (They don't refund your money, they simply keep delivering the paper after you stop your subscription. Meaning it's a scam because they charge and don't deliver your paper other than digital.)