I purchased a limited edition Ball watch about 2 weeks prior to Christmas. Marc was very quick to answer questions and provide additional information. He reached out to specifically make sure delivery timetable would be acceptable - as most shippers were overwhelmed with holiday packages.
The watch arrived 2 days earlier than expected. The watch is perfect and included everything as described including hang tags and warranty cards. Marc went above and beyond to make this a great transaction. I will definitely be shopping at Watches-Swiss.com again.