D B.

Ordered a cute suit (in their picture anyway) and received something very different. It vaguely (emphasis on VAGUELY) resembled the suit I ordered, but smelled like gasoline and was about 4 sizes too small. I asked for a return, as what they sold me was utter trash, and was subject to a series of negotiations, where they claimed they were going to send me first 50%, then 80% of my money. From what I have read on this site, very few people get refunded directly from Rotita! I opened a Paypal discussion (not a full on dispute) and was told that I would NOT get my refund unless I closed the dispute. ***Red flag warning*** I never escalated from a discussion to a dispute and try as I might, they refused to acknowledge this! Once I closed my discussion, my right to ever escalate to a dispute was GONE. They told me I had the option to return it, but a $25 mailing fee for a $30 suit seems hardly worth the trouble and that's what they are banking on. Most reviews on sitejabber say a refund was never processed despite mailing the clothing back! So beware if you go this route.
So on to my bank credit card, Chase, to dispute the smelly suit! They gave me a temporary credit and are now waiting to hear Rotita's side of the story. I fully expect them to use the picture I uploaded to their "resolution" center against me, claiming I said the suit was completely different. Well, it's obvious that it's not exactly the same, but there's just no good way to capture the smell of gasoline or the wrong size or cheap material in a picture that was sent to show these qualities. ***Red flag #2***Don't ever send them a picture. They know you were sent garbage. This is to prove that you were sent something vaguely similar and hopefully your bank won't notice.
In summation, I think this is a very well thought out scam, so kudos to you folks at Rotita for coming up with a no-win situation for returns and refunds. I hope karma pays you back richly. To all potential buyers, you've been warned!