I ordered 2 locket necklaces as a gift for my mother and I. Received the necklaces and noticed how cheap they looked and felt. One locket had noticeable scuffs on the back and sides. They lied about what the lockers were made of. Stated on their page that I was ordering gold, but they are silver planted and made in China. My fault for not reading the fine print but the quality of both necklaces are still unequal. One locket comes with a lobster clasp chain that is also silver plated gold and made in Italy, while the other comes with a round clasp also from Italy and plated silver. I did not request different chain styles, nor did they mention this would happen. I also can't return the lockets due to the fact that they are engraved. Makes me feel like they don't accept returns on these items to force customers to take what they get. So glad I bought these while the website was having a 50% off sale. Because these aren't worth the full price they wanted. Just a warning to others.