I ordered a mirror on January 9th. It was to be delivered freight by January 28th. On February 31st I called because I didn't receive it. They blamed it on the weather and said I would have it by February 3rd. Well again no mirror so I called AGAIN. This time they got back to me and said it would be here by February 13th. Surprise, surprise, no mirror! Called again only to have them tell me it was lost and they could order me a new one which would arrive March 15th. Keep in mind I did not get an apology and they kept telling me that this was not typical. After 6 weeks, I canceled my order. I placed an order for the same mirror with another company and will have it in one week! DONT ORDER FROM WAYFAIR. They are terrible!