Thumbnail of user dawnm124

Dawn M.

Contributor Level

Total Points
87

1 Review by Dawn

  • HomeAway

10/6/17

I have been listing my property on Homeaway since 2009 and been through all the ups and downs of their system and business model changes. Right now customer service is the worst I've experienced. They can't explain to me their ranking metrics or what they are doing and they have control of everything. Unbelievably frustrating. Unfortunately they have so much market share that owners are stuck with them. There is a huge opportunity for a competitor to overtake them - I certainly hope a company steps up.

Dawn Has Earned 7 Votes

Dawn M.'s review of HomeAway earned 7 Very Helpful votes

Dawn hasn’t received any thanks yous.

Dawn Has 2 Fans

Thumbnail of user timothyg121
Timothy G.
1 Review
1 Vote
Thumbnail of user susana709
Susan A.
1 Review
12 Votes

Dawn isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user wendyl702
11/28/22

The place was very clean inside but had a odor smell which made us only spent one night instead...

Thumbnail of user deborahv848
9/22/22

Management was rude and deserted her position and left friends in charge. She made jokes about...