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Dawn F.

Contributor Level

Total Points
84

1 Review by Dawn

  • BrandNex.com

5/28/15

Order 1,000 tattoos.

1st: They were all sticking together would have 50% waste after cutting them and sorting the sticky pieces and trashing them (I had NO CLUE I would have to cut all 1,000!).

2nd: Had them out at the expo and kids were putting them on, They are very sticky for one, not a typical tattoo where the ink is on your hand, they are adhesive with colors on them with the sticky side out. I had one on my hand, after a couple hours they turned pitch black, had many kids come and wanted their black tattoo removed, I tried baby oil / rubbing alcohol and nail polish remover to no avail. Kids were crying, I was totally embarrassed as the only way to take them off is peel the top layer of your skin off.
3rd: I get an email from them stating this: Our quality control team has reviewed your order and has concluded that the tattoos have met or exceeded the quality requirements. We apologize for any inconvenience we may have caused. (Kids skin need to be peeled to get these useless tattoos off!)

They offered a 10% discount on future orders or on this order.

My response and I highly doubt I will receive a response to my email:

I would like more than a 10% discount, they turn BLACK after a couple hours of wearing, it happened on my skin and many others during the expo. Also>>>HOW DO YOU TAKE THEM OFF?!

PLUS I had to throw out so many due the sheets sticking together. I would venture their would be 50% waste if I get rid of all the sticky pieces.

I would like to have the ingredient list to see if they are safe.

Customer Service is horrible, please do not order tattoos from them, I do not believe they are safe after all this, my hand is still raw from last weekend from taking off the tattoo, poor kids!

Tip for consumers:
The manager wrote a comment that they would help me resolve this. Just as I had thought. I would rehash the same problems over and over and nothing came out of it. I am very dissatisfied with the customer service with this company. Seriously, waste of my time and money.

Service
Value
Shipping
Returns
Quality

Dawn Has Earned 4 Votes

Dawn F.'s review of BrandNex.com earned 4 Very Helpful votes

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