Dawn D.

I actually purchased mine from their website, but thought it would still be helpful to potential buyers on other websites. I was so excited to buy this after seeing Emily D Baker talk about it in a YouTube video. I got it and LOVED it. One week later, the light stopped working. That kind of upset me, but I still loved the product, however, being I paid $24 for it, it would have been nice if it actually worked. Reading other reviews, I'm not alone nor having the light. I checked the website to see if I could order a new one. Sold out. The checked if I could just buy a new wand. Nope. I emailed customer service to ask about a new wand. I even offered to pay for it, even though I really shouldn't have had to. Response? Never. I guess they just want you to keep buying new ones. I purchased over $150 but couldn't even have the courtesy of a return email. It's a shame. I'll never buy a thing from this company and will continue posting this review anywhere it is sold. Maybe that will help get a reply.