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Dawn B.

  • 1 Review
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Experience: Clothing & Fashion, Shopping, Health

Member since July 2020

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1 Review by Dawn

Target
7/8/20
Very disappointed. I don't normally shop at Target but I saw online a white kitchen step pedal trash can exactly what I was looking for. When it was delivered, UPS stuck it in by back enclosed porch. All my deliveries I ever get are left on my front step on my welcome mat. The box was damaged a bit and I noticed the packing tape was short and not taped all the way around. When I opened it the trash can was upside down with no Styrofoam keeping it in place, plus there was no lid. I went to my local target store to see what they could do for me and I brought it in its delivery box. I told the girl I needed the top to it and wanted to keep it. She ignored me and took the barcode on my cellphone and scanned it for a refund. She wasn't listening to me. I showed her the receipt on the phone cause that's what they told me to do over the phone when I bring it in. A clerk there from return department walked over to the isle the trash cans were and there was my lid. It was missing the trash can. I had the trash can but the lid was at the store on the shelf, very strange. I told the lady at the return desk what happened she offered no apology or a possible explanation. I said I wanted to make a complaint. Anyway I got my lid and trash can and I love the trash can just not the UPS delivery of it or the customer service at the Enfield store.

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