Dawn B.

Do not buy from this company, they are scam artists! I bought a Compass from Wife to Husband and never received it. I tried contacting the company via email for documentation purposes and never received any response to my inquiry about the status of my order which incidentally STILL shows that is is in process even though they claim it was shipped and delivered. NOTE: the tracking information provided to Paypal when I filed a dispute through Paypal shows my package was shipped TWO DAYS PRIOR to my even making a purchase. I guess Happie Family was clairvoyant and knew that I would purchase form them. Furthermore, they do not insurance their shipments and they do not stand by their sales and in fact have a clause that packages left in an unsecure customer location is not their responsibility and thus will not offer a refund. They BANK on this and probably never actually even ship your purchase. When I filed a claim via Paypal the company provided them a tracking number that shows delivery so Paypal will not reimburse me and when I tried to file a claim with the USPS I cannot because Happie Family did not insure the package for the tracking number provided by Paypal. Happie Family will not even return messages or provide any assistance at all. They KNOW that by providing a "delivered" tracking number to Paypal, that Paypal will not do anything and will only close the claim/case. These are very dishonorable people - DO NOT GIVE THEM YOUR MONEY! I will be filing a mail fraud claim with the postal service and I will also be filing complaints with Facebook and the BBB as well as anyplace else I can!