Dawn A.

Please do NOT use Lyft! I usually use Uber but my brother arranged for my ride this time and used Lyft. It was late, maybe around 2am on Saturday 6/24. I had left my vehicle at the restaurant we had eaten dinner at and needed a ride home from his house in Parker, Colorado, to my home in Littleton. It was about a 20 minute ride, I was alone in the backseat of the driver's car. The car ride was fine and everything seemed normal... A few days after that $150 in "damages" was deducted from my brother's account. We were so confused as to why, so he tried getting ahold of Lyft immediately... of course there was absolutely NO way to get ahold of someone on the phone so he had to email them and wait a few days for the response... the Lyft driver claimed that I threw up in the backseat of her car, so they charged $150 clean up fee! I was and still am just blown away by what a fraud this lady is! I absolutely did NOT vomit in her vehicle! This con artist even submitted some bogus pictures! Lyft did not contact us or even notify us about her claim. They just took it upon themselves to deduct $150 from my brother account! They didn't even investigate it! Lyft along with their driver are a bunch of crooks! Please, please be careful when using this company! Take pictures of the area you sit before and after your ride! I'm filing a claim against them and that specific driver. I have photos that were taken of me prior to the ride and photos of when I arrived home... In the same clothes... not a hair out of place. What scam artists! I just didn't understand why she would do this... then it dawned on me... I had left my purse in my vehicle. I assumed my brother tipped her when he paid for the ride. I called my brother to see if he tipped her and unfortunately he didn't and assumed I would. Which is absolutely terrible and I would never let any service provider go without a tip! But now it makes complete sense and shows her motive behind her claim. Still no excuse to rip off your customer!