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I was given a snare head for Christmas. Clear Remo black dot. As it turns out it's awful. I chatted online with an associate on Dec 31st. He said I could return for a refund. Today, Jan 1st, received a text msg being told drum heads non returnable. I said, not even 2hrs on it, no marks at all. I didn't want a refund. I would like to exchange for another snare head. No reply- dead silent. Already ordered a replacement. No questions on returns. I'm done with them. That's why unreasonable.
Tip for consumers:
Look elsewhere first. Make sure you can return items.
Products used:
Snare drum head
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