David W.

Been researching this company due to difficulty in getting refund, now at day 60 and still counting for a refund of over £200.

Found the website is shown as Bax Music a rename of the companies house registration of Bax-shop.

Companies number or registered address not shown on website.

No evidence of a Data Protection registration but very unlikely they are exempt from the requirements.

Company started by two brothers in 2015 companies house shows one of the brothers resigned as a director in 2019.

Clearly trying to be an online box shifter with minimal quality controls, which is demonstrated by the complaints listed here. Clearly a percentage of deliveries will work but when they have to handle the failures they simply have too little resource to fix, which explains all the lengthy delays despite what they say on their website.

Perhaps an investigative journalist needs to dig deeper.