I filled out their form. They followed with an email stating I supplied incorrect information and left a number for a call back. I called back and left a voice mail. No response to the voice mail. So, I sent an email cancelling. Then I received an email that stating that I would be charged $89.87 because: "we are a service oriented business committed to the highest quality in customer service. We cannot provide refunds or cancel an order for any of our services as all vital record orders are reviewed and processed upon receipt." Caveat emptor! Stay away from this place.