Developed in part with a grant from
the National Science Foundation

Member since July 2017

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 66

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by David




I have used Survey Monkey twice now and have had frustrations both times. The first was because I hired them to run two surveys and could not get access to my second survey's data unless I subscribed to a monthly plan. They admitted the wording is unclear in the sign up process and gave me seven days to analyze my date without having to subscribe to a monthly plan.
The second and last time was due my launching a survey and immediately noticing that something was wrong as my respondents were only answering one of six questions. I immediately tried to find a contact number or email address for support on their website to get this corrected. After several minutes and a lot of clicking, I found a way to fill out a feedback form through their sales page. That was 14 hours ago and no response and now my survey is almost finished as incomplete as it is and I feel I wasted $300. I will not use them again.

David Has Earned 1 Vote

David T.'s review of SurveyMonkey earned a Very Helpful vote

David hasn’t received any thanks yous.

David doesn’t have any fans yet.

David isn’t following anybody yet.

Similar Reviewers on Sitejabber


Basic plan is crap. So you want to have a test run on the ONLY monthly plan which costs 35$. ...


They charged me for 3 users when there was only one. It quotes a monthly fee and and then bills a...