David T.

Booked a 7 week rental in Spain. Had to cancel within the 100% refund time frame.

Spoke to their totally inept and useless customer service (that's a joke) informed me verbally but never by Email (won't ever put anything in writing) that I was entitled to a full refund BUT guess what only ever got under 50%.

Spoke to my credit card who upon looking at the evidence decided I had fraudulently Been under refunded and made good the difference.

Would advise you give this dead head of a company a VERY WIDE MISS if you need a stress free booking.

Will still use this to find accommodation but will NEVER PAY THROUGH THEM. I always do a deal direct with the owners. Never had a problem as they seem to be honest people to do business with.

YOU HAVE BEEN WARNED.