DAvid S.

They took my money and didn't deliver. Unless you count heartbreak and disappointment. To be fair not all of this is their fault. Pink had to postpone our show for over a year and the email account i used to order the tickets was taken down after i lost my job.
When i reached out to customer service two months before the show to resolve the issue I was repeatedly told that the tickets would be delivered without a problem. The closer to the rescheduled date the more nervous i became. They continued to reassure me that the problem would be resolved.
Until the day before the show when i was finally told that there was no way for them to resolve the issue and that i was out of my money and the tickets.
When I demanded a refund I was told that was not going to happen and the call was disconnected.
Please do not trust Viagogo. They are nothing but liars and thieves.