David R.

After I came to International Car in Lisabon, I was told that NoRisk Warranty Plus is worthless and charges by HolidayCars to me has nothing to do with them. And I should not went through HolidayCars, but book directly with them. HolidayCars "Pay on arrival 0$" on pickup was lie. I have to pay again for rent and the insurance. I try to call HolidayCars without success. When you renting with HolidayCars they do not tell you that you must have Credit Card not Debit Credit Card. You learn that information from HolidayCars when you receive voucher. This is very important point should be pointed on first "Home" page of HolidayCars web side before you buy anything. When you have "only" debit card in some places you do not get car at all regardless what you pay to HolidayCars. In other, like Lisabon you get car when you pay to rental company full insurance and pay deposit from 300 EUR to 1 900 EUR. I written to HolidayCars with complain. Receive back polite "pre printed" email telling me that a should "declined the local insurances". But that was not a option if I did not have Credit Card but Debit Credit Card regardless that mine Debit card will have no problem to be charge with 1 900 EUR. It is very sad that at this time when traveling is so complicated because situation with Covid, company like HolidayCars is not standing on the side of their customer making sure that their traveling is pleasant experience. I am sorry I did not check the internet before I used HolidayCars:
https://www.tripadvisor.com/ShowTopic-g1-i*******-k*******-Holidaycars_com_Scam_Beware-Bargain_Travel.html
https://www.trustpilot.com/review/www.holidaycars.com
https://www.sitejabber.com/reviews/holidaycars.com
https://www.bbb.org/us/fl/naples/profile/auto-renting-and-leasing/holidaycarscom-*******6234
http://holiday-cars-review.com/
Another dissatisfied customer