David P.

In ordering a part from this company the part sent was wrong. In contacting the company they knew the part was incorrect before they sent it. In returning the part the system for Rock Auto would not allow me to print a return shipping label. I had to return on my own with UPS costing me over $15.00. This was confirmed via phone call they made to me to return all of my funds in full for my shipping costs back to them. Today I get an email they will only return half the funds? This is lousy customer service. Tell your customer one thing then do something else that benefits the company and not the customer.