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David N.

Contributor Level

Total Points
85

1 Review by David

  • Skyscanner.net

7/29/20

My flight was cancelled by the airline.
The airline send me an email saying that I need to call the agent (skyscammer).
I spent two days on the phone and still they refuse to do anything. Each agent tells me something different and when I tried to tell this to them, they hang up on me. There is no supervisor to talk with. I called back the airline and they told me that the agents of skyscammer are dishonest with their customers.
The agent from the airline told me to tell skyscammer to call them and have a three way phone call with me so that they can tell them that they are lying to me.
All I want is to change the date of the flight since the flight was cancelled.
They refuse to do the conference call, they refuse to give me a supervisor, they refuse to give me any service whatsoever.
Here is a partial list of the "agents" that I spoke with in the past two days from Skyscammer:
Madan Sales department
Abu customer service department
Sanaket front line department
Tahur - customer service department
The rest refused to give their names or they just hang up on me after waiting on the phone for 1.5 hours for each call.
I spoke with the agent Glory from Philippine Airlines. She told me that they all lied to me and that many customers have many complaints about Skyscammer.
If Skyscammer would like to respond to this before I take them to court, my email is included for them

David Has Earned 5 Votes

David N.'s review of Skyscanner.net earned 5 Very Helpful votes

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