David M.

Although this is the only company "trusted" by our government to send out the documents we need, it seems to have a monopoly on how to "technically"? Deliver vital statistics that I ordered. I requested on July 27th for an actual birth certificate, for identification purposes, just received it today, it's august 12th now. What did I get instead? 3x copies, although still being certified by the county of "certificate of live birth" does anyone actually know the difference? It's not a "slight" difference, it makes a difference when trying to get "proof" of identity to an apartment, or as a supportive document needed for a driver's license or passport. But? Is it really that big of a deal? When people order fries, when working a burger joint, do you hand them a shake? When people give you $55 to expedite next day ups air, also requiring a signature at the house requesting such an order of a specific single document that is actually necessary at times to gain access to different forms of identification. Do you make them "wait and see" and hope they don't know the difference between "the sky, and the ground" or? "What difference does it make"? As if the people who order the products and the people who send the products are the "Same people"? No! Because those sitting in the offices sending the products actually get paid to do the "work" of getting the correct products sent! I might as well have sat in the offices sending myself the birth certificate so I could get the right results. But I don't work there..