If I could give this poor excuse for a company a 0 or a negative score I would. Their customer service is a joke. They claim to have attempted to deliver my item which is an straight out lie. I work in a corporate office with a large mailing room. I raised my concerns to Sendle support and they could not provide a suitable reason as to why I didn't receive my item. They then told me they would attempt a re-delivery. It's been 6 business days and still no item. It's stuck in Melbourne, coincidentally the same city it needs to be delivered too.