After signing up for a 90% off discount I was unable to log in. Site claims my card was out of date after I received an email that they charged my account. Tried and tried to get tabs but couldn't. After the asked a million questions they than wanted 39$ for a 80% off discount for a membership. I just paid for one. So I tried to cancel my account but still billed me. I'm a senior and found the site hard to navigate and a rip off.
Hello David. Thanks for your report. Please contact us at support@ultimate-guitar.com and mention the word "sitejabber" and your name in the body of the email. We will try to review your case.