So late in may I hired shiply to transport a piece of equipment from California to new York and after waiting for it to be picked up the driver decided not to load it. This was after I gave the request $440.00 deposit. With that I hired someone else which was $525.00 higher but they picked it up and delivered it without a deposit. Several times shiply kept telling me I will get a refund however I was having some issues giving them the required paperwork. After 3 months after I told them to just keep my money and leave me alone well once again they got in touch with me and with some help we got the required info they needed and once again we waited to find out once again we were jerked off.
I inquired what was the status of our refund and got a dear John letter informing me that I canceled the load, with no reference to the $440.00 deposit or the driver failing to load the equipment.
Once again I told them to stuff my money in their $#*!.
Never use these people!